ISO 9001:2015 QMS - Understanding organization and its context - Source of information about internal and external issues

ISO 9001:2015 QMS - Understanding organization and its context - Source of information about internal and external issues

What can be the source of information about internal and external issues?

There are many sources that can provide information about internal and external issues of an organization, such as:
- Internal records / documented information of the organization,
- Internal and external meetings,
- National and international news and reports,
- Various websites, for example - website of government, regulatory body, tax authority, competitors etc.
- Various publications, for example - government, professional, technical, sector publications,
- Conferences,
- Professional and business associations, such as - Confederation of Indian Industry (CII), Association of Computing Machinery (ACM), SME Chamber of India, Ajmer Zila Laghu Udhyog Sangh etc.

Best wishes,

Keshav Ram Singhal