Short Note - Determining sequence and interaction of processes

Short Note - Determining sequence and interaction of processes

Please refer to clause 4.4.1(b) of ISO 9001:2015 QMS standard.

The organization needs to determine the sequence and interaction of its (organization's) processes. When we look to the definition of a process, we find that a process is a set of interrelated or interactive activities that use inputs in order to deliver intended results (outputs). Sequence and interaction mean the links with the inputs and outputs of the previous and subsequent processes. Output of one process may be input to subsequent process. There are various methods (such as, process map, flow diagram, written description, etc.) for providing the details of the sequence and interaction of the processes and it depends on the organization the method it uses.

Best wishes,

Keshav Ram Singhal