Please refer to clause 4.4.2 of ISO 9001:2015 QMS standard.
The organization needs to (i) maintain documented information to support the operation of the organization's processes, and (ii) retain documented information that provides confidence and evidence about the processes carried out as planned.
Requirements with regard to the documented information are mentioned in clause 7.5 of ISO 9001:2015 QMS standard.
To know more on documented information, please refer to relevant articles:
- ISO 9001:2015 QMS - Creating and updating Documented information - Part 1 - CLICK HERE
- ISO 9001:2015 QMS - Creating and updating Documented information - Part 2 - CLICK HERE
Best wishes,
Keshav Ram Singhal

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