Please refer to clause 4.4.1(h) of ISO 9001:2015 QMS standard.
The organization needs to improve its (organization's) processes and its (organization's) quality management system.
In this connection, requirements as mentioned in clause 10 are relevant. Determining the necessary actions by using the analysis results and evaluation results are important to improve the quality management system including the processes of the organization. Improvements can be carried out in an individual process by reducing variations in its activities and by reducing unnecessary paperwork associated with the system, so as to enable persons associated with the system to concentrate more on process implementation and management.
Best wishes,
Keshav Ram Singhal

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