Short Note - Evaluating processes and implementing any changes

Short Note - Evaluating processes and implementing any changes

Please refer to clause 4.4.1(g) of ISO 9001:2015 QMS standard.

With a purpose to ensure that organization's processes achieve intended (desired) results (outcomes), the organization needs to (i) evaluate its (organization's) processes, and (ii) implement any changes needed. For evaluating processes, the organization should (i) consider the performance facts obtained through monitoring, measurement and internal audit, and (ii) analyze and evaluate these performance facts. In this connection, implementing requirements of clause 9 of ISO 9001:2015 QMS standard is relevant.

Best wishes,

Keshav Ram Singhal