What does ISO 9001:2015 offer?
ISO 9001:2015 offers some important benefits:
- A single standard applicable to all organizations, regardless of their type or size, or the products and services they provide,
- An internationally consistent standard that supports global trade,
- An standard that requires meeting customer requirements,
- An standard that requires meeting applicable legal requirements,
- An standard that facilitates opportunities to enhance customer satisfaction,
- An standard that addresses risks and opportunities to achieve improved results and preventing negative effects,
- An standard that supports process approach and PDCA
- An opportunity for continual improvement
ISO 9001:2015 can help an organization to improve its overall performance and provide a sound basis for sustainable development initiatives.
ISO 9001:2015 standard can be used by internal and external parties, so an objective third-party verification of the system provides confidence to the organization and its interested parties including customers.
ISO 9001:2015 standard provides a strong base on which an organization can build TQM culture with focus on the customer involving all employees and carrying out continual improvement.
- Keshav Ram Singhal
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