ISO 9000 Series Standards

ISO 9000 Series Standards

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Standards published under the responsibility of ISO/TC 176/SC 1 (ISO Technical Committee on Concepts and terminology)

One standard published

(1) ISO 9000:2015 - Quality management systems - Fundamentals and vocablary

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Standards published under the responsibility of ISO/TC 176/SC 2 (ISO Technical Committee on Quality systems)

Six standards published

(1) ISO 9001:2015 - Quality management systems - Requirements

(2) ISO/TS 9002:2016 - Quality management systems - Guidelines for the application of ISO 9001:2015

(3) ISO 9004:2018 - Quality management - Quality for an organization - Guidance to achieve sustained success 

(4) ISO 10005:2018 - Quality management - Guidelines for quality plans

(5) ISO 10006:2017 - Quality management - Guidelines for quality management in projects

(6) ISO 10007:2017 - Quality management - Guidelines for configuration management 

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Standards published under the responsibility of ISO/TC 176/SC 3 (ISO Technical Committee on Supporting technology)

Fourteen standards published

(1) ISO/TS 10020:2022 - Quality management systems — Organizational change management — Processes 

(2) ISO 10019:2005 - Guidelines for the selection of quality management system consultants and use of their services

(3) ISO 10018:2020 - Quality management — Guidance for people engagement

(4) ISO 10017:2021 - Quality management — Guidance on statistical techniques for ISO 9001:2015

(5) ISO 10015:2019 - Quality management — Guidelines for competence management and people development

(6) ISO 10014:2021 - Quality management systems — Managing an organization for quality results — Guidance for realizing financial and economic benefits 

(7) ISO 10013:2021 - Quality management systems — Guidance for documented information

(8) ISO 10012:2003 - Measurement management systems — Requirements for measurement processes and measuring equipment

(9) ISO 10010:2022 - Quality management — Guidance to understand, evaluate and improve organizational quality culture 

(10) ISO 10008:2022 - Quality management — Customer satisfaction — Guidance for business-to-consumer electronic commerce transactions

(11) ISO 10004:2018 - Quality management — Customer satisfaction — Guidelines for monitoring and measuring 

(12) ISO 10003:2018 - Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations

 (13) ISO 10002:2018 - Quality management — Customer satisfaction — Guidelines for complaints handling in organizations 

(14) ISO 10001:2018 - Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations 

For obtaining the relevant standards of your needs, you should contact the International Organization for Standardization (ISO) or the relevant national standards body in your country.

Courtesy Source - ISO

Best wishes,

Keshav Ram Singhal 

Please have your comments / reaction.

 

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 You may also supply your employees following eBooks - (i) A Concise Guide on Creating and Updating Documented Information (eBook) https://store.pothi.com/book/ebook-keshav-ram-singhal-concise-guide-creating-and-updating-documented-information/ (ii) Applying Risk-based Thinking in an Organization Implementing ISO 9001:2015 QMS (eBook) https://store.pothi.com/book/ebook-keshav-ram-singhal-applying-risk-based-thinking-organization-implementing-iso-9001-2015-q/ 

For more information on Kindle Book - Implementing An Effective Quality Management System, please Click Here.

 

Thanks.

Latest News - ISO/IEC 42001:2023 - An Standard on Artificial Intelligence Published

 Latest News - ISO/IEC 42001:2023 - An Standard on Artificial Intelligence Published

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ISO/IEC 42001:2023 is an international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an Artificial Intelligence Management System (AIMS) within organizations. It is designed for entities providing or utilizing AI-based products or services, ensuring responsible development and use of AI systems.

Number of pages - 51

Price - CHF 187

Title - ISO/IEC 42001:2023, Information technology - Artificial intelligence - Management system

Technical committee responsible - Joint Technical Committee ISO/IEC JTC 1, Information technology, Subcommittee SC 42, Artificial intelligence.

Publication date : 2023-12

ISO/IEC 42001:2023 is the world’s first AI management system standard providing valuable guidance for the rapidly changing field of technology. It addresses the unique challenges AI poses, such as ethical considerations, transparency, and continuous learning. For organizations, it sets out a structured way to manage risks and opportunities associated with AI, balancing innovation with governance. 

Main benefits of ISO/IEC 42001:2023 -

- Responsible AI: ensures ethical and responsible use of artificial intelligence.

- Reputation management: enhances trust in AI applications.

- AI governance: supports compliance with legal and regulatory standards.

- Practical guidance: manages AI-specific risks effectively.

- Identifying opportunities: Encourages innovation within a structured framework.

Organizations of any size, involved in developing, providing, or using AI-based products or services, can use this standard. This standard is designed to be applicable across various AI applications and contexts.

An AI management system, as specified in ISO/IEC 42001:2023, is a set of interrelated or interacting elements of an organization intended to establish policies and objectives, as well as processes to achieve those objectives, in relation to the responsible development, provision or use of AI systems. ISO/IEC 42001:2023 specifies the requirements and provides guidance for establishing, implementing, maintaining and continually improving an AI management system within the context of an organization.

The ISO/IEC 42001:2023 standard offers organizations the comprehensive guidance they need to use AI responsibly and effectively, even as the technology is rapidly evolving. Designed to oversee the various aspects of artificial intelligence, it provides an integrated approach to managing AI projects, from risk assessment to effective treatment of these risks.

Other ISO Standards for AI - 

ISO has a number of standards that help mitigate the risks and maximize the rewards of AI, including ISO/IEC 22989, which establishes terminology for AI and describes concepts in the field of AI; ISO/IEC 23053, which establishes an AI and machine learning (ML) framework for describing a generic AI system using ML technology; and ISO/IEC 23894, which provides guidance on AI-related risk management for organizations.

As a management system standard (MSS), ISO/IEC 42001 can be considered as an overarching document for the sound governance of an organization in relation to AI. It provides a practical way of supporting decisions resulting from the implementation of an AI management system.

More information can be obtained from IEC / ISO headquarters or national standards body of your country, who is member of ISO.

Regards,

Keshav Ram Singhal

Courtesy - ISO and IEC