ISO 9000 Series Standards

ISO 9000 Series Standards

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Standards published under the responsibility of ISO/TC 176/SC 1 (ISO Technical Committee on Concepts and terminology)

One standard published

(1) ISO 9000:2015 - Quality management systems - Fundamentals and vocablary

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Standards published under the responsibility of ISO/TC 176/SC 2 (ISO Technical Committee on Quality systems)

Six standards published

(1) ISO 9001:2015 - Quality management systems - Requirements

(2) ISO/TS 9002:2016 - Quality management systems - Guidelines for the application of ISO 9001:2015

(3) ISO 9004:2018 - Quality management - Quality for an organization - Guidance to achieve sustained success 

(4) ISO 10005:2018 - Quality management - Guidelines for quality plans

(5) ISO 10006:2017 - Quality management - Guidelines for quality management in projects

(6) ISO 10007:2017 - Quality management - Guidelines for configuration management 

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Standards published under the responsibility of ISO/TC 176/SC 3 (ISO Technical Committee on Supporting technology)

Fourteen standards published

(1) ISO/TS 10020:2022 - Quality management systems — Organizational change management — Processes 

(2) ISO 10019:2005 - Guidelines for the selection of quality management system consultants and use of their services

(3) ISO 10018:2020 - Quality management — Guidance for people engagement

(4) ISO 10017:2021 - Quality management — Guidance on statistical techniques for ISO 9001:2015

(5) ISO 10015:2019 - Quality management — Guidelines for competence management and people development

(6) ISO 10014:2021 - Quality management systems — Managing an organization for quality results — Guidance for realizing financial and economic benefits 

(7) ISO 10013:2021 - Quality management systems — Guidance for documented information

(8) ISO 10012:2003 - Measurement management systems — Requirements for measurement processes and measuring equipment

(9) ISO 10010:2022 - Quality management — Guidance to understand, evaluate and improve organizational quality culture 

(10) ISO 10008:2022 - Quality management — Customer satisfaction — Guidance for business-to-consumer electronic commerce transactions

(11) ISO 10004:2018 - Quality management — Customer satisfaction — Guidelines for monitoring and measuring 

(12) ISO 10003:2018 - Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations

 (13) ISO 10002:2018 - Quality management — Customer satisfaction — Guidelines for complaints handling in organizations 

(14) ISO 10001:2018 - Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations 

For obtaining the relevant standards of your needs, you should contact the International Organization for Standardization (ISO) or the relevant national standards body in your country.

Courtesy Source - ISO

Best wishes,

Keshav Ram Singhal 

Please have your comments / reaction.

 

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Thanks.