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Tuesday, April 9, 2024

Auditing With Climate Change Requirements In ISO 9001:2015 QMS – 2

Auditing With Climate Change Requirements In ISO 9001:2015 QMS – 2

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Auditing considerations related to clause 4.2 of ISO 9001:2015 QMS standard

 

Clause 4.2 of ISO 9001:2015 QMS standard now has an added note that states, “Relevant interested parties can have needs and expectations related to climate change.”

 

An auditor needs to find out whether the organization determined the existence of applicable requirements related to climate change from relevant interested parties.

 










First, we must understand who can be the ‘relevant interested parties’ that can have requirements (needs and expectations) related to climate change. Here are a few examples:

 

(1)   Statutory and regulatory bodies: There may be statutory and regulatory bodies at local, national and international levels often require an organization to implement policies, rules and regulations aimed at mitigating climate change including adhering to specific environmental needs and expectations, reduce greenhouse gas emissions, implement sustainability measures etc.

 

(2)   Non-governmental organizations (NGOs): There may be NGOs including environmental advocacy groups that advocate following policies and practices addressing climate change. These may require an organization to adopt sustainable practices, reduce carbon emissions, support renewable energy initiatives etc.

 

(3)   Customers and consumers: Presently customers, including consumers and end-users, are becoming more environmentally conscious. These may prefer products and services of the organization that have minimal environmental impact, demanding eco-friendly products, carbon-neutral services, transparent information about the organization’s environmental practices.

 

(4)   Investors and shareholders: Presently investors including shareholders are increasingly considering environmental factors when making investment decisions. These may expect the organization to disclose its environmental risks and strategies to mitigate climate-related impacts to ensure long-term sustainability and resilience.

 

(5)   Industry associations: Generally, industry associations develop and establish guidelines, code of conduct, best practices for their members to follow. They may include guidelines to reduce carbon emissions, implement sustainable practices, adapting to climate related risks within specific sectors, such as, energy producers, transportation sector, manufacturers, food producers, etc.

 

(6)   Suppliers and partners: Suppliers and business partners may have their own climate change-related requirements or expectations. These may expect the organization to prioritize its sustainability, reduce emissions throughout the supply chain, adhere to specific environmental norms etc.

 

(7)   Local communities and residents: Local communities and residents living near the organization’s facilities may be concerned about the environmental impact of the operations, including their contribution to climate change. These may require for cleaner production methods, reduced emissions, or greater transparency and accountability from the organization.

 

These are just a few examples of interested parties that can have requirements related to climate change. The specific requirements may vary depending on factors such as industry, geography, and stakeholder priorities.

 

Auditing considerations for relevant interested parties’ requirements for climate change can include various points. These are described below.

 

(1)   Statutory and Regulatory Requirements

 

These are rules and regulations set by statutory and regulatory bodies concerning environmental protection and climate change, which may directly impact the organization's operations or the products and services it offers.

 

Find out: Does the organization comply with relevant environmental and climate change regulations? How does non-compliance with these regulations affect the organization's ability to provide its products or services?

 

Example: A manufacturing plant of the organization verifies if it adheres to emissions limits set by regulatory bodies to mitigate climate change.

 

(2)   Customers’ needs and expectations

 

Customers may have specific expectations related to climate change, such as demanding products and services with zero discharge or carbon neutrality.

 

Find out: Are there any explicit climate change-related requirements specified by the organization's customers? How does the organization ensure compliance with these customer requirements?

 

A car manufacturer assesses how it incorporates customer needs and expectations for electric vehicle options to reduce carbon emissions.

 

(3)    Parent organization policies and strategies

 

The parent organization may have overarching policies and strategies regarding climate change that trickle down to subsidiary organizations.

 

Find out: What are the parent organization's policies and strategies regarding climate change? How are these policies and strategies implemented within the organization?

 

Example: A subsidiary organization examines how it aligns with its parent organization’s commitment to reducing carbon emissions across all subsidiaries.

 

(4)    Product information requirements

 

Product (or service) information requirements refers to the need for accurate and transparent product information related to climate change aspects, such as sustainability, recyclability, and embedded carbon content.

 

Find out: How does the organization ensure that product information accurately reflects climate change-related aspects? Are there any instances of misleading or "greenwashing" labelling?

 

Example: A food packaging organization verifies if its product labels accurately depict the materials' recyclability and environmental impact.

 

(5)    Industry codes and subsequent changes

 

Industry-specific codes and subsequent changes may evolve to address climate change concerns, imposing new requirements on the organization.

 

Find out: Is the organization aware of and compliant with updated industry codes and norms related to climate change? How does the organization adapt its practices to meet these evolving requirements?

Example: A construction firm examines how it incorporates new building codes aimed at improving energy efficiency and reducing greenhouse gas emissions.

 

(6)   Environmental Agreements

 

An organization may enter into agreements with community groups or non-governmental organizations (NGOs) to address environmental issues, including climate change.

 

Find out: Does the organization have any environmental agreements related to climate change? How does the organization fulfill its commitments under these agreements?

 

Example: A mining organization assesses its compliance with agreements to minimize carbon emissions and support reforestation efforts in affected areas.

 

(7)   Permits, licenses, or authorizations

 

An organization may require permits, licenses, or other forms of environmental authorization to operate in compliance with climate change regulations.

 

Find Out: Does the organization possess all necessary permits, licenses, or authorizations related to climate change? Are there any instances of non-compliance or expired permits?

 

Example: A chemical plant verifies if it holds valid permits for emissions and waste disposal in accordance with environmental regulations aimed at mitigating climate change.

 

(8)    Process-related Climate Change Requirements

 

Climate change considerations may impact various organizational processes, such as packaging, manufacturing, servicing, and logistics.

 

Find out: How are climate change-related requirements integrated into key organizational processes? Are there any gaps or deficiencies in addressing climate change within these processes?

 

Example: A shipping organization evaluates how it incorporates fuel-efficient practices and carbon offsetting measures into its logistics operations to reduce its environmental footprint.

 

I request readers to comment / react on the contents of the article.

 

Regards,

Keshav Ram Singhal 

 

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