Impact of Climate Change Amendment on Operations in
ISO 9001:2015 QMS
The February 2024 Amendments in ISO 9001:2015 QMS
Standard:
·
Clause 4.1 – Added Requirement:
The organization needs to determine whether climate change is a relevant issue.
·
Clause 4.2 – Added Note:
Relevant interested parties can have needs and expectations related to climate
change.
If climate change is a relevant issue, it may
impact operations within the organization's quality management system.
Organizations should assess both the direct and indirect impacts of climate
change on their operations and the quality of their products and services.
Interested parties may include customers, suppliers, regulatory bodies, and the
community, whose expectations may influence the organization's quality
management system requirements.
Impact of Climate Change on Requirements for
Products and Services (Clause 8.2)
·
Customer Communication (Clause
8.2.1): If climate change is a relevant issue, the
requirements for products and services may change. Organizations should provide
appropriate information to customers, addressing any changes in product/service
requirements due to climate change. This communication should include measures
for managing potential claims or issues. If there are claims or problems
related to products and services, the organization should be prepared to
address them. Communication with customers should also include specific requirements
for contingency actions, when necessary.
·
Determining and Reviewing
Requirements for Products and Services (Clause 8.2.2 and Clause 8.2.3):
Organizations should consider climate change-related requirements when
determining or reviewing the requirements for products and services. Changes
related to climate change should be documented, communicated, and incorporated
into the quality management processes.
Design and Development (Clause 8.3)
If climate change is a relevant issue, the
organization should address climate change-related requirements in the design
and development of products and services. This includes incorporating climate
resilience and sustainability considerations into the design process.
Control of Externally Provided Processes, Products,
and Services (Clause 8.4)
Organizations should assess and manage the impact
of climate change on externally provided processes, products, and services.
This includes ensuring that controls are in place to meet customer, statutory,
and regulatory requirements.
Production and Service Provision (Clause 8.5)
If climate change is a relevant issue, the
organization should determine and implement specific controls for production
and service provision. This may involve unique identification of products,
including raw materials, appointment of competent personnel, post-delivery
activities such as recycling and final disposal, evidence of conformity to
acceptance criteria, and control of non-conforming inputs and outputs. The
organization should identify climate-related risks and implement controls to
ensure the quality and conformity of products and services.
Summary
The February 2024 amendments to the ISO 9001:2015
QMS standard emphasize the relevance of climate change. Organizations are
required to assess the impact of climate change (Clause 4.1) and consider the
expectations of interested parties (Clause 4.2). Key operational areas affected
include:
·
Customer Communication (Clause
8.2.1): Inform customers of climate-related changes
affecting product and service requirements and manage claims effectively.
·
Determining and Reviewing
Requirements (Clauses 8.2.2 and 8.2.3): Document and
communicate climate change considerations in the determination and review of
product/service requirements.
·
Design and Development (Clause 8.3):
Integrate climate resilience and sustainability into the design and development
processes.
·
Control of Externally Provided
Processes (Clause 8.4): Assess and control the impact of
climate change on externally provided processes, products, and services.
·
Production and Service Provision
(Clause 8.5): Implement controls to manage climate-related risks
in production and service provision.
These amendments highlight the need for a proactive
approach to climate change within the organization's quality management system
framework, ensuring compliance and responsiveness to evolving environmental
challenges.
Regards,
Keshav Ram Singhal
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