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Thanks for visiting this blog. Please share information about this blog among your friends interested in ISO 9001:2015 QMS Awareness.
- Keshav Ram Singhal
krsinghal@rediffmail.com
keshavsinghalajmer@gmail.com
Blog on 'Quality Concepts and ISO 9001: 2008 Awareness' at http://iso9001-2008awareness.blogspot.in

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Sunday, May 24, 2020

Applying Risk-based Thinking in an Organization Implementing ISO 9001:2015 QMS


Applying Risk-based Thinking in an Organization Implementing ISO 9001:2015 QMS

I am glad to inform that Pothi.com has released my book 'Applying Risk-based Thinking in an Organization Implementing ISO 9001:2015 QMS'. This book is a concise guide for applying Risk-based Thinking in an organization implementing ISO 9001:2015 QMS. It is helpful to executives and professionals having responsibility to implement QMS in the organization.

Please CLICK HERE for Pothi.com link.

Contents

Contents of the book are as under:

- Preface
# 01 - Risk-based Thinking - Introduction
# 02 - Historical background
# 03 - Defining risk
# 04 - Nature and impact of risk
# 05 - Why we need risk-based thinking?
# 06 - Risk-based thinking in ISO 9001:2015 QMS
# 07 - Benefits of applying risk-based thinking
# 08 - Summarized hint for applying risk-based thinking
# 09 - Risk awareness culture in your organization
# 10 - Risk management or formal risk-based approach
# 11 - Process diagram for Risk-based thinking (RBT)
# 12 - Understanding the organization and its context, Step-by-step process
# 13 - External and internal issues of an organization, Some external issues, Some internal issues
# 14 - Format - Context of the organization - Determining external and internal issues
# 15 - Understanding the needs and expectations of interested parties
# 16 - Format - Determining interested parties and their needs and expectations
# 17 - Interested parties and their needs and expectations - A few examples
# 18 - Planning and addressing risks and opportunities
# 19 - Overview of risk assessment tools and techniques
# 20 - Brainstorming
# 21 - Check-lists
# 22 - Failure Modes and Effect Analysis (FMEA)
# 23 - Delphi technique for risk determination
# 24 - A simple method to determine risks and opportunities
# 25 - Format for determining risks and opportunities
# 26 - Examples of some risks
# 27 - Opportunities and a few examples
# 28 - Risk register
# 29 - Risk matrix and risk matrix chart diagram
# 30 - Conclusion
# 31 - Bibliography
# 32 - Evaluation Questionnaire
# 33 - Your feedback
# 34 - Acknowledgement
# 35 - Other Book by the Author

If you wish to get the concise guide, please CLICK HERE for Pothi.com link.

I hope readers will find this concise guide useful. If you have any questions on risk-based thinking, this book will provide you an answer. If you have any other questions, please communicate the same to me. I'll make an effort to reply such questions through my blog and Facebook group.

Suggestions and comments are invited to improve my effort.

With best wishes,

Keshav Ram Singhal

Tuesday, May 12, 2020

A Concise Guide on Creating and Updating Documented Information


A Concise Guide on Creating and Updating Documented Information

I am glad to inform that Pothi.com has released my book 'A Concise Guide on Creating and Updating Documented Information'. This book is a concise guide for creating and updating documented information in organizations implementing ISO 9001:2015 quality management system (QMS). It is helpful to executives and professionals having responsibility to implement QMS in the organization.

Please CLICK HERE for Pothi.com link.

Contents

Contents of this book are as under:

- Preface
- List of questions on documented information
- Documented information in ISO 9001:2015 QMS
- Structure of documented information
- Purpose and benefits of documented information
- Is quality manual required?
- Developing documented information
- Quality manual (or QMS manual, description book or instructions manual)
- Procedures
- Work instructions
- Forms
- Quality plan
- Approval of documented information
- Bibliography

Listed Questions

I have listed 48 questions on documented information. You can get the answers to these questions in this concise guide. These 48 questions are:

1. Does ISO 9001:2015 QMS standard specify any particular format or design for documented information to maintain and to retain?

2. Earlier version ISO 9001:2008 QMS standard used the terms 'document', 'record', 'documented procedure', 'quality manual' and 'quality plan', however these terms are not used in the requirements of ISO 9001:2015 QMS standard, instead a new term has been used in ISO 9001:2015 QMS standard requirements. What is the new term?

3. Can an organization (implementing ISO 9001:2015 QMS) use the terms 'document', 'record', 'documented procedure', 'quality manual' and 'quality plan'?

4. Can documented information be in any media?

5. ISO 9001:2015 QMS standard has used two types of terms: 'maintain documented information' and 'retain documented information'. What do these terms mean?

6. What are the provisions of ISO 9001:2015 QMS standard with regard to the organization's quality management system documentation? Also state the clause reference of the standard.

7. Does an organization (implementing ISO 9001:2015 QMS standard) mandatory need to develop a quality policy?

8. . Does an organization (implementing ISO 9001:2015 QMS standard) mandatory need to develop a quality manual?

9. . Does an organization (implementing ISO 9001:2015 QMS standard) mandatory need to establish quality objectives?

10. Where should an organization (implementing ISO 9001:2015 QMS standard) establish quality objectives?

11. Why an organization (implementing ISO 9001:2015 QMS standard) need to create, update and retain documented information?

12. Why an organization (implementing ISO 9001:2015 QMS standard) need to maintain documented information?

13.What documented information needs to maintain by an organization implementing ISO 9001:2015 QMS standard?

14. What documented information needs to retain by an organization implementing ISO 9001:2015 QMS standard?

15. What is the basis for establishing, implementing and maintaining a quality management system in an organization?

16. Does ISO 9001:2015 QMS standard specify any particular format or design for documented information to maintain and to retain?

17. - What levels documented information most organizations prefer to opt for implementing ISO 9001:2015 QMS?

18 - Is it necessary for an organization to have three levels of documented information separately?

19 - Can an organization combine Level 'A' and Level 'B' documented information in one manual or can have separate manual for different documented information?

20. Why QMS documented information of one organization differ from the other organization? Give reasons.

21. What are several purposes and benefits of having documented information in the quality management system?

22 - Is quality manual required in ISO 9001:2015 QMS?

23 - Why responsibility for development of documented information be defined?

24 - What is the role of a task force in the development of documented information?

25 - Is initial training necessary on developing documented information?

26 - Is developing documented information the most important activity in ISO 9001:2015 QMS implementation process?

27.Who should be assign the duties of writing documented information to be maintained by the organization?

28. There is an increasing trend of using electronic media for creating and updating documented information? What are the reasons?

29. What is the primary purpose of maintaining Quality manual, QMS manual, description book or instructions manual?

30. What should be contained in Quality manual, QMS manual, description book or instructions manual?

31. What is coordinated by the coordinator of the task force?

32. What steps may be useful for the preparation of the Quality manual, QMS manual, description book or instructions manual?

33. What are the approaches to write the Quality manual, QMS manual, description book or instructions manual?

34. What is a procedure?

35. What a documented procedure usually covers?

36.Does ISO 9001:2015 QMS standard specify specific mandatory documented procedures?

37. Why should an organization determine procedures to be necessary?

38. What procedures may be determined?

39. What is work instructions?

40. Why work instruction should be developed?

41. What should be included in work instructions?

42. What steps for developing work instructions may be useful?

43. Why are forms created?

44. What should be included in forms?

45. What is quality plan?

46. What should quality plan contain?

47. Why should approval of the documented information be taken?

48. Who should approve the documented information?

If you wish to get the concise guide, please CLICK HERE for Pothi.com link.

I hope readers will find this concise guide useful. If you have any questions on documented information, please communicate the same to me. I'll make an effort to reply such questions through my blog and Facebook group.

Suggestions and comments are invited to improve my effort.

With best wishes,

Keshav Ram Singhal



Saturday, May 2, 2020

Online training on 'ISO 9001:2015 QMS Awareness' in April 2020



Online training on 'ISO 9001:2015 QMS Awareness' in April 2020

Participants successfully completed the online training during April 2020 are:

- Sudipta Hore, Kolkata
- Anand S. Patel, Ahmedabad
- Thrinath Gogineni, Havambhavi (Bellary City), Karnataka State
- C K Kodanda Pani, Bangalore
- Ms. Ashwani Singh (AsHi Negi), Pune
- Justine Jacob C. Erfe (Justine Erfe)* of Phillipines

CONGRATULATIONS !

Keshav Ram Singhal

Friday, May 1, 2020

Third Batch of Free Online Training on 'ISO 9001:2015 QMS Awareness'


Third Batch of Free Online Training on 'ISO 9001:2015 QMS Awareness'

Dear friend,

Greetings.

I am glad to announce Third Batch of Free Online Training on ISO 9001:2015 QMS Awareness.

I have decided to conduct Third Batch of Free Online Training on "ISO 9001:2015 QMS Awareness" starting from 3rd May 2020. I append below some details about the online training.

Learning objectives

After attending the training, a participant will be able to understand KEY CHANGES that affect an organization and its quality management system implementation, including the following -
- Structure and terminology
- Context of the organization
- Risk-based thinking
- Organizational knowledge
- Role of top management
- Management representative's role?
- Documentation impact and requirements for documented information
- Internal audit requirements
- Understanding ISO 9001:2015 QMS requirements
- Planning guidance
- Implementation guidance
- Quality management principles
- Change management
- Adding value to the audit

Contents of the training

First Set
# 01 - Learning objectives
# 02 - Historical background
# 03 - Standard development timeline for ISO 9001:2015
# 04 - Why new version?
# 05 - Key feature changes

Second Set
# 06 - Structure and terminology
# 07 - Meaning of certain terms
# 08 - Foreword of the standard
# 09 - Introduction
# 10 - ISO 9001:2015 clauses in brief

Third Set
# 11 - Context of the organization
# 12 - Leadership
# 13 - Management representative in ISO 9001:2015 QMS?
# 14 - Planning
# 15 - Support

Fourth Set
# 16 - Operation
# 17 - Performance evaluation
# 18 - Improvement
# 19 - Tips for organizations using ISO 9001:2008
# 20 - Transition period
# 21 - Developing and implementing ISO 9001:2015 QMS

Fifth Set
# 22 - Risk-based Thinking - An integral part of ISO 9001:2015 QMS
# 23 - Understanding the process approach and PDCA
# 24 - Quality management principles
# 25 - Change management in ISO 9001:2015
# 26 - Adding value to the audit

Sixth Set
# 27 - Evaluation questionnaire, Feedback and Acknowledgement


Training material, communication and assignments will be sent by email. Trainer-trainee interaction will be through WhatsApp. Name of participants successfully attending the training will be posted in this blog as well as in the facebook group 'Quality Concepts, Tools, Techniques and ISO 9001 QMS Awareness'. Every participant is required to complete and send completed assignments to the trainer as early as possible so as to complete all assignments before the end of lock down period..

Target participants

Working management executive, academician, auditor and person interested in learning ISO 9001:2015 QMS and wish to update his / her knowledge.


How to enroll?

If you are interested to attend the online training, please send an email to krsinghal@rediffmail.com on or before 3rd May 2020 by mentioning the subject line of the email as 'Enrollment for Third Batch - Online Training' with following details:
- Name,
- Occupation / Designation,
- Organization,
- Postal address,
- WhatsApp number,
- Email,
- How you come to know about this training?
- Have you attended any QMS training in the past?
- Any other information, you wish to communicate.

Participant should also attach proof of identity.

On receipt of your above information, training materials (including assignments) will be sent. It is expected from a participant to complete his / her assignments in time. Interaction with participants will be done through WhatsApp. On the basis of evaluation of assignments, the trainer will advise a participant successful in his/her attempt, if s/he scores 75% or more marks in all assignments. Successful participant will get an appreciation communication from the trainer.

Successful participants will get appreciation communication by email from the trainer and their names will be announced in the Facebook group as well as in Trainer's blog on 'Quality Concepts and ISO 9001:2015 QMS Awareness'. Presently the trainer has limited facilities. No individual certificate. Please note that this is a free online training. The training will add value to your knowledge. Best wishes.

Your investment - Time for reading the training material and completing the assignments. Earlier batch participants took 8 to 10 hours period in reading and completing the assignments. No fee is being charged for this training.

Participants of Earlier Batch - Participants of earlier batch can also continue their learning, who have missed receipt of training material due to non-submission of assignments. They should send the completed assignments as early as possible.

Participants already completed training - Following participants successfully completed the online training during April 2020 are:
- Sudipta Hore
- Anand S. Patel
- Thrinath Gogineni
- C K Kodanda Pani
- Ms. Ashwani Singh (AsHi Negi)
- Justine Jacob C. Erfe (Justine Erfe)* of Phillipines

CLICK HERE to join Facebook group 'Quality Concepts, Tools, Techniques and ISO 9001 QMS Awareness'.

Please share this information among others for their benefit.

Happy Learning. Best wishes,

Keshav Ram Singhal
Trainer