Short Note - Determining inputs required and outputs expected from processes

Short Note - Determining inputs required and outputs expected from processes

Please refer to clause 4.4.1(a) of ISO 9001:2015 QMS standard.

The organization needs to determine the inputs required and the outputs expected from its (the organization's) processes. Inputs required for a process may be determined by considering what are the inputs that will implement the processes effectively as planned. inputs may be tangible (such as - materials, components, equipment, machinery, human resource etc) and/or intangible (such as - data, information, knowledge, experience etc.). Expected outputs from a process may be determined by considering the expectation of intended result by the subsequent process or customer. Outputs may be tangible and/or intangible.

Example - Process of Cooking Rice
Inputs - Person, Kitchen, Rice, Water, Cooking pan, Gas stove and lighter
Outputs - Cooked rice, Cooking pan for cleaning

Example - Process of reading a book
Inputs - Person and book
Outputs - Person with added information

Best wishes,

Keshav Ram Singhal