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- Keshav Ram Singhal
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Blog on 'Quality Concepts and ISO 9001: 2008 Awareness' at http://iso9001-2008awareness.blogspot.in

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Monday, November 19, 2018

Short Note - Effective operation and control of processes


Short Note - Effective operation and control of processes

Please refer to clause 4.4.1(c) of ISO 9001:2015 QMS standard.

The organization needs to first determine and then apply the criteria and methods needed to ensure the effective operation and control of its (organization's) processes. Effective operation and control of processes is possible by applying process control criteria and methods including monitoring and measurement, using process parameters, specifications for products/services, performance indicators, reports, charts, audit results etc. Therefore, first determine process control criteria and methods and then apply such determined control criteria and methods.

Best wishes,

Keshav Ram Singhal


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