Developing
and implementing ISO 9001:2015 QMS – 04 – Establishing a Task Force
=========
The top
management or steering committee should determine whether a task force is
required to carry out certain specific tasks related to the quality management
system. If the top management or steering committee determines establishing a
task force, then it should be set up by selecting a few persons from the
organization. Its coordinator should be the person, who is assigned specified
duties as mentioned in Clause 5.3 of ISO 9001:2015 QMS standard. The task force
should be allocated the work of determining documented information (documents, written
procedures, forms, records etc) required for the quality management system and
their creation / updation. The task force should also be assigned the job of
determining:
-
Organization’s
risks and opportunities,
-
How
critical each risk is, and
-
Actions
to be taken to address determined risks and opportunities.
The task
force members should have good understanding of the organization’s processes
and they should also have good communication-writing skills. The members of the
task force should be trained on ‘ISO 9001:2015 QMS’ specially on ‘Documented information
for the quality management system’. The training can be organized with the help
of professional trainer, consultant or training organization.
Incidentally,
I would like to mention that ISO 9001:2015 QMS standard does not mention any requirements for
establishing a task force for developing and implementing ISO 9001:2015 quality
management system in the organization, however establishing a task force can be
beneficial for an organization to implement ISO 9001:2015 QMS effectively because
the task force members, having good understanding of organization’s processes,
will be able to use their collective expertise and knowledge to ensure ISO
9001:20015 QMS implementation that aligns with the organization’s specific
needs and objectives. The task force will be helpful in addressing organization’s
determined risks and opportunities and also complete the creation and updation
of documented information required for the quality management system. The task
force can undertake several other tasks, such as, gap analysis (to identify deviation
from ISO 9001:2015 QMS requirements), process mapping, assistance in employee
training, assistance in internal audit and assistance in management review. Thus,
a task force will provide a structured approach, ensure proper coordination,
and engage employees in implementation process that will lead to a smoother
implementation of ISO 9001:2015 QMS, including application of risk-based
thinking, and improve overall performance of the organization.
In
conclusion, establishing a task force can be a strategic decision of the steering
committee or top management of the organization that may significantly lead to
the success of ISO 9001:2015 QMS implementation in the organization.
Best
wishes,
Keshav
Ram Singhal
Please have your comments /
reaction.
To train your employees with ISO
9001:2015 QMS Awareness, please supply them “TRAINING HANDBOOK ON ISO 9001:2015QMS AWARENESS” (ASIN:
B093YFFY7Z), which is available worldwide at Amazon. Please
search this Training Handbook in Amazon Website of your country.
You may also supply your
employees following eBooks - (i) A Concise Guide on Creating and Updating Documented Information
(eBook) https://store.pothi.com/book/ebook-keshav-ram-singhal-concise-guide-creating-and-updating-documented-information/
(ii) Applying Risk-based Thinking in an Organization Implementing ISO
9001:2015 QMS (eBook) https://store.pothi.com/book/ebook-keshav-ram-singhal-applying-risk-based-thinking-organization-implementing-iso-9001-2015-q/
Thanks.
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